FAQ

 FAQ’s- We are an excessively sarcastic bunch, here, so please take that into account when reading.
 

“How much for this?”  This is by far the most common question we address. This question is usually generated by someone looking through the portfolio galleries of work we have done over the years. Prices for our custom finishes vary according to guitar model, complexity of the artwork, and time involved, but on the average run around a base price of $350 for the finish plus $50-$75 per hour for the artwork.  If you have an idea for a custom finish on your existing guitar you can submit a request from our Contact page for a more accurate estimate of cost.  We are happy to discuss pricing on something that has caught your eye in the galleries, but bear in mind you are actually requesting a quote for a commission and it is taken VERY seriously. If you are just window shopping, we heartily welcome you, but please don’t ask us to work out a price on a guitar if you aren’t at least thinking of proceeding with the commission.

 

“Can you paint this?”  Well…maybe. Just like any other artist, Shadoe has strengths and weaknesses. Her strengths are in organic and natural art and high contrast pieces. Her art is a combination of airbrushing and hand-painting, and not every piece that is asked about is up her alley. Pride in our work and in the studios reputation for quality art may lead us to deny your request if the art is too far outside the scope of Shadoe’s strengths and taste as an artist.

 

“Is all your work hand-painted?” No, it isn’t. The painted works are a combination of hand-painting and airbrush, and some of our pieces are a combination of  digital art designed by a digital artist, mixed with traditional airbrushing. You can see representations of both in our gallerys.

 

“How do you do the digital art?”  It took a long time and a lot of experimentation to invent our digital art application process. Needless to say, we aren’t very forthcoming with how we do it. Even though we probably aren’t the only people who have figured it out, we don’t want anyone else to do exactly what we do. Let’s just say it’s a super cool way to expand our offerings beyond mere paint into the amazing digital art world and we can do freaky cool things with it that could never be pulled off with paint.

 

“Is the digital work like a decal?”  No. No, it isn’t like that at all. There are no edges or textures, nothing you can see that makes it look like anything other than a complete work of art. It is protected by the same glass-like finish that the painted pieces wear.

 

“Can you do a nitrocellulose lacquer?”  Let’s step into the 21st century. We are a small studio and equipped to spray polyurethane clearcoat.  All nostalgia Aside, We have no desire to work with such a super difficult and potentially toxic material.

 

“How long will it take?”  Because we are a small and efficient studio, we have a pretty quick turn-around time. From the time we receive the guitar (or custom parts) to the time it is ready to come home to you averages about 4 weeks, give or take. Turn-around time is also affected by how much work is running through the studio, and the weather, believe it or not. High humidity and high or low temperatures all affect the speed of the work. We NEVER rush a job. Every instrument is treated like treasure.

 

“Can you build a guitar for me?”  Yes, we can do custom builds. A thorough consult will be followed up with a detailed quote for the build and art. A custom build is made to order, and there is always additional time involved in acquiring all the custom-ordered parts.

 

 

“Can you fix the dents and dings in my existing guitar?”  Yes. Any minor damage to the wood body can be repaired in the prep stage. Any major damage may or may not be fixable by us. A couple of good photographs of the damage and a consult should answer that question. There may be additional fees charged for this service, as there are additional products, supplies, and hours involved.

 

“Can you set up my guitar before sending it home?”  Yes. We do a general set-up, but if there is anything that you are particular about, you will have to go to your local luthier to perfect it.

 

“Why haven’t I heard back from you?”  We make every effort to return e-mails in as timely a matter as possible, but as you can imagine, it gets a bit overwhelming. Please do not take our delay in returning your message as a sign we don’t think your project is important to us. Showing a bit of patience is greatly appreciated.

 

“Can I wax or clean my custom finish?”  Most references say not to do this, as the new finish “out-gasses” for about 3 months. Use a microfiber rag to wipe it clean of any fingerprints when needed.

 

“Is your topcoat flawless?”  If you want to go over it with a magnifying glass, you will probably find human and natural imperfections in the clearcoat. You can find this in any factory finish, too. Ask any guitar studio about this.  But, our finishes come out super smooth and glossy and we make every human effort to achieve perfection with each and every guitar.